“In 2011, Air New Zealand introduced something called Skycouch: a row of three economy seats which can fold forward to create a completely flat space, one big enough for two people to sleep next to each other side by side. While other airlines were focused on their business and premium cabins, Air New Zealand wanted to do something nice for its economy passengers (which, let’s face it, is most of us). The Skycouch revolutionized long-haul travel and demonstrated the possibilities of innovation in an industry that sometimes feels resistant to change.

Since then, Air New Zealand has continued to chase innovation through a number of tech-focused initiatives, like its quirky and trendsetting safety videos; the adoption of 3D printing for items like cocktail trays in its business and premium economy cabins; virtual and augmented reality tech; and even artificial intelligence.”  Read More

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